#PROUDTOBEBLUECOLLAR® Show
#PROUDTOBEBLUECOLLAR® Show
#ProudToBeBlueCollar® Show is a podcast about the people who build careers in the blue collar trades. Hosted by Chris Crew and Jeremy Self of The Blue Collar Success Group®, each episode features a guest from the home service industry sharing how they got into the trades, what it took to succeed, and the tips and skills they use in their role every day. Who this podcast is for This show is for anyone working in or curious about the home service trades, including HVAC, plumbing, and electrical. That means business owners and managers, but it also means salespeople, service technicians, installers, CSRs, and dispatchers. If you are considering a career in the trades and want to hear what the path actually looks like from people who walked it, start here. What you will hear in each episode Every episode centers on one guest and one story. We cover how they found the industry, most of them did not plan on it, what the early years demanded, the turning points that moved them forward, and the practical tips of the trade they use in their specific role. Guests come from every seat in the business, not just the corner office.
Jan. 22, 2025

From Chaos to Control: Staying Energized as a Home Service Operator

From Chaos to Control: Staying Energized as a Home Service Operator
#PROUDTOBEBLUECOLLAR® Show
From Chaos to Control: Staying Energized as a Home Service Operator

Kenny Chapman and Chris Crew dive into the critical role of energy management, boundaries, and clear communication in avoiding chaos. They share personal experiences and actionable strategies for creating a productive work environment, setting healthy...

Kenny Chapman and Chris Crew dive into the critical role of energy management, boundaries, and clear communication in avoiding chaos.

They share personal experiences and actionable strategies for creating a productive work environment, setting healthy boundaries, and staying focused on what truly matters.

Tune in to discover how saying “no” and prioritizing your energy can transform your business and improve your relationships.

  • Kenny Chapman kicks things off by stating that life is simply an energy management game and that emotion is energy in motion.
  • When it comes to your energy, there’s a series of questions that will help you understand how you approach yours.
  • Contrary to what you may believe, doing things that drain your energy don’t translate into you bringing value to your team…
  • Kenny and Chris Crew pull back the curtain on an example of candid communication that happened with a Blue Collar Success Group lead.
  • Remember: when you’re the owner, you CAN’T interrupt the process or the flow, whether you like it or not.
  • Kenny brings up a teachable moment of an owner-service manager interaction that didn’t go as most people would think it should’ve gone.
  • Processes play a key role because they create space and boundaries – they are the operating system of the business.
  • Chris opens up about how he and his wife Chelsea, who works with him from home, ultimately created the ideal working environment for them.
  • Chris and his wife created boundaries by establishing the difference between personal conversations and relationship-related matters and professional ones.
  • It’s imperative that you don’t let relationships bleed over into all conversations…otherwise, you’ll have plenty of blurred lines!
  • Kenny shares a series of key questions he and his wife Christy have asked themselves throughout the years.
  • Boundaries are positives for two reasons: they keep things in and they keep things out.
  • Always keep in mind that what adds to your energy and what takes away from your energy are different for everybody.
  • Chris suggests asking yourself “What are the things I need to know? And what are the things I need to ‘NO’?”
  • Kenny and Chris discuss the overcommitment trap – and why you should avoid falling into it.
  • Chris shares an exercise that will help you approach tasks, as well as your effectiveness in dealing with them, differently.
  • Never forget this: chaos ensues because you don’t learn to say no.

Mentioned in This Episode:

HomeServiceBusinessSuccessShow.com/11

The Blue Collar Success Group

Blue Collar Success Laws: Your No-Nonsense Guide to Problem-Solving, Productivity, & Profit by Kenny Chapman

HSBS episode 10 - HomeServiceBusinessSuccessShow.com/10

Management Growth Academy

Jack Stack

Dan Sullivan

Covey Planner